Goodyear, the Experts in Tires and Auto Service, Opens New State-of-the-Art Store in Summit Mall

June 16, 2016

Integrates Upgraded Features, New Technology for Better Customer Experience

AKRON, Ohio, June 16, 2016 – Picture a retail shopping experience so comfortable, accommodating and hassle-free that you would actually look forward to going to the store.

Where would you find those amenities? A high-end jewelry shop? A popular clothing boutique? An innovative electronics store? A tire retailer?

Thanks to an all-new design and state-of-the-art features, the Goodyear Auto Service in Fairlawn, Ohio is enhancing customers’ tire-buying experience.

The new store – which has its grand opening on July 15 – integrates a new design concept with upgraded features to increase efficiency for customers who need tires or auto service.  Shoppers will notice a big difference the moment they walk into the store, as a wall of windows allows customers full view of the work being done on their vehicles.

In addition, the store – in a new location at Summit Mall on West Market Street in Fairlawn – provides customer benefits and amenities usually associated with premium retail locations, such as:

  • complimentary shuttle service to and from the Goodyear Auto Service;
  • state-of-the-art technology, providing customers with a quick report about their vehicle’s health;
  • a comfortable lounge with upgraded television area and work stations;
  • a separate kids’ room;
  • free internet access;
  • and complimentary freshly brewed, Keurig® single serve coffee and bottled water.

 

“We have integrated an open design with a wall of windows that look into the service area,” said Fred Thomas, vice president, Goodyear Retail. “The increased transparency allows customers to see our expert service team using the latest technologies and procedures when servicing their vehicles. This interaction will help customers make more informed choices.”

The store will offer a full selection of Goodyear, Dunlop and Kelly tires, along with a wide range of automotive services.

“Our goal is to deliver a high quality, consistent experience while respecting the customers’ time and treating them fairly,” said Thomas. “Because we want them to shop with confidence, we offer a tire price match guarantee and a nationwide limited warranty for service. And to help keep tires well maintained we offer lifetime tire rotation and free air pressure check and inflation. We also offer a variety of automotive services, such as wheel alignments, oil changes, brake work, engine diagnostics and more.”

“We believe that customers will be able to make more knowledgeable decisions while consulting with experts and having better visibility to the work done on their vehicle.”

The Goodyear Auto Service in Summit Mall is owned and operated by The Goodyear Tire & Rubber Company.

To schedule an appointment at Goodyear Auto Service in Summit Mall simply call 330-867-2300, visit GoodyearAutoService.com, or stop by. Located next to the East entrance of the Mall facing Ghent Road, the store hours are Monday – Friday from 7 a.m. – 8 p.m., Saturday, from 7 a.m. – 7 p.m. and Sunday, from 9 a.m. – 6 p.m.

Goodyear is one of the world’s largest tire companies. It employs about 66,000 people and manufactures its products in 49 facilities in 22 countries around the world. Its two Innovation Centers in Akron, Ohio and Colmar-Berg, Luxembourg strive to develop state-of-the-art products and services that set the technology and performance standard for the industry. For more information about Goodyear and its products, go to www.goodyear.com/corporate/.