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Through Goodyear’s integrated Environmental, Health and Safety (EHS) governance approach, objectives cascade from senior leadership to the regions and throughout each facility. Our Vice President, Global Environmental, Health, Safety and Sustainability (EHS&S) and Business Continuity facilitates the Goodyear EHS Governance Council, which provides an aligned strategy for regional EHS teams and sets organizational EHS expectations. Goodyear’s Senior Leadership Team holds the Governance Council and local facility teams accountable for strategy execution and results.
Our Environmental, Health and Safety (EHS) Policy underscores the principles that guide us toward continuous EHS improvement in our workplaces. Additionally, 11 facilities are Occupational Health and Safety Assessment Series (OHSAS) 18001-certified, along with the 46 facilities that are certified to ISO 14001. In 2019, we implemented our enhanced EHS Management System across all customer-facing operations, including retail and field service support businesses. The system aligns with recognized standards, including ISO 45001, and served as a valuable infrastructure to support our response to COVID-19 in 2020. Our pandemic response focused on risk-assessment and the deployment of countermeasures in alignment with the hierarchy of controls. The controls, including engineering controls, administrative controls and personal protective equipment, were deployed through our employee teams and governed through global, regional, and local steering committees and audit and inspection processes.
Our EHS Management System includes a vendor and supplier prequalification process to assess shared values and alignment with requisite EHS programs and capabilities. Furthermore, Goodyear’s Supplier Code of Conduct, a set of expectations that apply to all suppliers, includes expectations that suppliers comply with all applicable laws and act in a manner that helps protect our good name and reputation.
Plant Optimization (P.O.) is our manufacturing operating system that is built on the foundation of People and Environmental Care (PEC). Associates are meaningfully engaged in EHS through PEC. Over the past three years, 928 associates completed the formal two-week, intensive P.O. Academy. Academy eLearning courses rose to 20,421 in 2020, an increase from 13,484 in 2019 and 10,783 in 2018.
Work-related hazards are identified through associate recognition and identification, audits conducted by third parties skilled in the identification of EHS hazards, and facility management and safety team engagement through audits and safety walks. We use technology to track and execute our safety audit and inspection process. For example, the store locations in our North America Retail Operations complete their field leadership audits using our Risk Identification and Management System (RIMS) mobile application for ease of reporting, trending and tracking findings to closure. The team leveraged the same tool to validate COVID-19 preventative measures at their facilities.
Formal health and safety committees represent 100% of our manufacturing associates.
To be known as having the safest operations in the world, we focus our EHS efforts on constantly reducing the risk of serious injuries. We’ve identified serious injury risks, which we refer to as our Serious Injury Indicators, based on a review of incident history, external benchmarking, and industry best practices. Maturity strategies are developed for each Serious Injury Indicator.
Preventing work-related illness in the workplace begins with understanding the potential impacts of noise and the substances used in the manufacturing process. We assess workplace exposures through monitoring, which validates that controls are effective and provides transparency to associates. Goodyear’s industrial hygiene process uses best practices and regulatory and consensus standards to move beyond compliance.
Goodyear’s Ergonomic Core Teams implement a six-step problem-solving process to reduce injuries and maximize workplace performance, and our Ergonomic Core Teams’ efforts have contributed to our overall incident rate reduction. In 2020, we introduced motion capture technology to our ergonomic teams, which is a technologically enhanced way to assess jobs for musculoskeletal risks.
Goodyear measures our safety progress through both leading and lagging indicators. In 2020 we expanded our leading indicators to include key metrics related to ergonomics and industrial hygiene, beyond our existing indicators which include: EHS management system maturity; associate engagement; Corrective Action/Preventative Action (CAPA) related to audits, inspections and near-miss incidents; near-miss incident reporting; Serious Injury (SI) and Serious Injury Potential; Total Incident Rate (TIR) (injuries that require medical treatment above first-aid and restricted/lost-time injuries); contractor injuries; and first aid injuries.